Privacy Policy

Privacy Policy

Effective Date: August 8, 2026

Welcome to Emergency Roadside Essentials, the official online store of Roadrunner Roadside Rescue Inc. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order history
  • Payment information (processed securely through our payment providers; we do not store your full payment card information)
  • IP address
  • Browser type and device information
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate about your order
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Comply with legal and regulatory requirements
  • Send promotional emails if you have chosen to receive them (you may unsubscribe at any time)

Payment Processing

Payments are processed by trusted third-party payment providers. We do not store or have access to your complete payment card information.

Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance security

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email service providers
  • Website analytics providers

These providers may use your information only as necessary to perform services on our behalf.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Complete transactions
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

Emergency Roadside Essentials
A Division of Roadrunner Roadside Rescue Inc.

Phone: (435) 609-7321

Website: https://store.roadrunnerroadsiderescue.com

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the information above.